On 17.06.2016, the Communications Regulation Commission, in cooperation with Stara Zagora municipality, held a mobile reception-room for consumers in Stara Zagora city.

 

The aim was Commission’s experts to fully assist consumers from Stara Zagora city and the region with consultation and solving problems related to the use of electronic communications services.

Problems with mobile phone coverage, problems of negotiated contracts, terms of promotions offered and charged high bills, problems in receiving of digital broadcasting and others have been discussed with consumers and mayors of towns in the region.

 

The Commission annually holds reception-rooms in locations throughout the country.

 

For all the issues raised and written signals submitted during the reception-room held in Stara Zagora city the necessary measures will be taken, as for any established violations, the sanctions laid down in the Law on electronic communications will be imposed.

 

For the purpose of maximizing transparency and public awareness, the results of the reception-room have been announced by the CRC’s Chairman Mr. Veselin Bozhkov, PhD.