On 17 February 2024, Regulation (EU) 2022/2065 on the single market for digital services and amending Directive 2000/31/EC (Digital Services Act) entered into full force.
The latest amendments to the Electronic Communications Act (ECA) adopted in November 2025 created a comprehensive national legal framework for the implementation of the Digital Services Act, which enables the Communications Regulation Commission (CRC) to exercise effective supervision over providers of intermediary services. The ECA regulates the powers of control, certification of bodies for out-of-court dispute resolution, granting the status of trusted flaggers and vetted researchers, as well as coordination with other competent institutions. According to the ECA, the CRC is the digital services coordinator for Bulgaria. The competent authorities responsible for the implementation of the Digital Services Act are the CRC, the Council for Electronic Media (CEM) and the Commission for Personal Data Protection (CPDP).
Role of the coordinator
As the national coordinator for the DSA, the CRC:
- monitors compliance with the obligations by intermediary service providers;
- cooperates with the other digital service coordinators of the Member States and with the European Commission;
- acts as a contact point between institutions, service providers, consumers, researchers, trusted flaggers and civil society;
- certifies:
- trusted flaggers;
- out-of-court dispute settlement bodies;
- vetted researchers.
The CRC prepares annual reports on DSA in accordance with Art. 55 of the Digital Services Act:
Responsibility for content moderation
Neither the Digital Services Coordinator nor the European Commission take decisions to block or remove specific content or user profiles.
Decisions on content moderation are taken solely by online platforms, which are required to:
- to comply with applicable national and European legislation;
- to carry out an independent legal assessment in each specific case.
As a competent authority, the CRC supervises the activities of intermediary service providers regarding the implementation of their obligations under the Digital Services Act, except in cases where the control over intermediary service providers is exercised by the CEM.
The CRC supervises the implementation of the obligations under Art. 25 and 27 of the DSA by all intermediary service providers.
As a competent authority, the CEM supervises video-sharing platforms, except for the obligations under Art. 25 and 27 of the DSA.
The CPDP supervises the processing of personal data in the implementation of the DSA, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and the Personal Data Protection Act, in exercising its powers under Art. 51 and Art. 56 of the DSA.
The terms and conditions for coordinating the implementation of DSA activities between the Commission, the Council for Electronic Media and the Commission for Personal Data Protection will be regulated by a joint instruction.
